Engramar is responsible for setting up the initial client relationship, introducing the project team, and drafting up the initial written agreements
Once the relationship is set, Engramar will turn over communication responsibilities to the project lead
Ongoing communications
The client should receive weekly updates from the project lead about the status of the project
The content of the update should be based off the weekly meeting and can follow this basic format
What has the team accomplished this week?
If we committed something last time that we did not accomplish, why did this happen?
What is the team planning to do next week?
If we anticipate any blockers or risks, we need to call it out upfront, especially if we are waiting on the client for something (e.g. decisions, assets, etc)